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Terms & Conditions

Terms and Conditions

 

Quotation

  • All quotations are valid for 14 days only. Prices are subjected to change without prior notice

  • All measurements, layout plan proposals and quantities stated within the quotation are based on the best effect of estimation with the information and floor plan provided by the client to our dedicated sales team. It is the client’s responsibility to ensure all on-site measurements and required quantities.

  • Delivery is chargeable at $50 per location per trip for orders below $300 (excluding services such as but not limited to, installation)

  • Installation services quoted does not include additional electrical works, such as but not limited to, electrical rewiring, lighting points, additional switches. 

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Payment Terms

  • A 50% non-refundable deposit is required for quote acceptance and order confirmation.

  • Full payment is receivable upon completion of installation.

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Installation

  • Installation will be fulfilled by our appointed contractor to the best capability. We are not responsible for any imperfections and/or defects present prior to installation.

  • Installation time slots will be arranged between Project Illumify and the appointed contractor. We apologize that installation times are estimated and cannot be precise. 

  • Please ensure the location is ready for installation, including but not limited to. electrical preparation works such as required electrical wiring, switches, painting etc. A $120 surcharge will be imposed on failed installation attempts due to unprepared locations

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Limited Warranty

  • Products carry a one-year warranty dated from completion of installation. It does not cover damages from improper use or alterations.

  • Warranty is covered only for parts purchased from and installed by Project Illumify.

  • After warranty, a $80 transportation fee will be imposed to facilitate the servicing, and price of the respective part(s) required.

  • Should you experience technical issues, please book a servicing appointment with us via WhatsApp +65 8805 2512

 

Last updated 21st July 2026

By Project Illumify

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